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Customer Service Executive

EXECUTIVE

Nairobi

1 month ago


Job Description

The Role: The Customer Service Executive will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while resolving product issues effectively. Additional Benefits: Breakfast or lunch provided depending on the shift Transportation to home address provided for later shifts Competitive salary Opportunities for continued professional growth within a fast-growing enterprise

Required Knowledge, Skills, and Abilities

  1. Has 1- 2 years’ relevant work experience Possesses excellent interpersonal skills to enable an easy flow with customers at all times Must possess good communication skills, especially for listening
  2. This is necessary in a bid to ensure a clear retrieval and passage of information to customers Must be able to multitask and manage time properly and effectively Must be able to adapt to different situations and individuals Ability to prioritize in the face of multiple tasks or assignments Ability to work as part of a team if need be Ability to work with little or no supervision Must be self-driven at all times Must have good knowledge of customer relationship or customer service practices Must have good data entry and typing abilities Greenlight Planet offers a fun, supportive work environment
  3. We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa

Education + Experience