The incumbent will be responsible for the planning, operation and maintenance of the mobile financial services platforms. This is a key role in the overall execution of the Technology strategy and will require a multi-disciplinary approach where Financial, Customer & Internal processes and people management come together.
Leading architecture and service design to deliver a best-in-class system and customer-centric services
Implementation of business needs and determining solutions to business problems. The solutions should consider technology systems, process improvement, organizational change or strategic planning and policy development
Research and development of new features, solutions & technologies
Vendor management to ensure that vendors deliver the highest product & service quality while managing costs and timelines
Enforce strict adherence to the change management process to minimize the impact of change-related incidents upon service quality, and consequently improve the day-