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Senior Manager –Mobile Financial Services . Telkom Kenya



1 week ago

Job Description

The incumbent will be responsible for the planning, operation and maintenance of the mobile financial services platforms. This is a key role in the overall execution of the Technology strategy and will require a multi-disciplinary approach where Financial, Customer & Internal processes and people management come together. Leading architecture and service design to deliver a best-in-class system and customer-centric services Implementation of business needs and determining solutions to business problems. The solutions should consider technology systems, process improvement, organizational change or strategic planning and policy development Research and development of new features, solutions & technologies Vendor management to ensure that vendors deliver the highest product & service quality while managing costs and timelines Enforce strict adherence to the change management process to minimize the impact of change-related incidents upon service quality, and consequently improve the day-

Required Knowledge, Skills, and Abilities

  1. Extensive knowledge of mobile money, payments, banking and relevant standards and best practices in these domains
  2. Business acumen and principles and techniques of administration, organization and people management
  3. Knowledge of the telecommunications industry

Education + Experience

  1. Relevant Bachelor’s degree in Engineering or any-related technical degree from a recognized institution 8-10 years’ experience in the design, implementation, operation and maintenance of billing and messaging platforms
  2. 3-5 years in the design, implementation, operation and maintenance of mobile money platforms