Subject matter expertise and architecting of charging, policy and VAS solutions
Translating the business requirements into the technical and operational specifications
Provide technical specifications and other requirements for sourcing of service platforms
Manage Vendor and Supplier relationships to support development and implementation of new business products and offers
Service and capacity forecasting, planning, deployment and optimization of the platforms
Handling and coordinating the services implementation and configuration on the service nodes, primarily focusing on business requests such as tariffs, brands, lifecycle management, etc.
Develop & utilize new products & service acceptance criteria.
Research and testing of new features, solutions & technologies.
Manage solution roadmap and ensure delivery in line with the business strategy and objectives.
Development, documentation and implementation of service/business continuity plans, including coordinating regular BCP testing