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Telesales Representative



1 week ago

Job Description

Marie Stopes Kenya is an NGO registered in Kenya seeking to employ a telesales representative.The purpose of this role is to achieve sales targets over the phone, maintaining good customer relationships and collect outstanding trade debts. The goal is to help the company grow by bringing in new customers and growing existing business with our Distributors, Wholesalers and Retail customers.

Required Knowledge, Skills, and Abilities

  1. Proven experience as Telesales Representative or other sales/customer service role
  2. Proven track record of successfully meeting sales quota preferably over the phone
  3. Prior knowledge and experience in Pharmaceutical sales and/or experience in private healthcare is a distinct advantage
  4. Good knowledge of relevant computer programs (e
  5. g
  6. CRM software) and telephone systems
  7. Ability to learn about products and services and describe/explain them to prospects
  8. Excellent knowledge of both written and spoken English and Swahili
  9. Excellent communication and interpersonal skills
  10. Cool-tempered and able to handle rejection
  11. Outstanding negotiation skills with the ability to resolve issues and address complaints

Education + Experience

  1. Diploma/ Degree in Sales and Marketing, Business Management, Biological Science, Pharmacy or Healthcare Management from a recognized College/University