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Customer Experience and Administration Representative at Olivado EPZ
2 weeks ago
Manufacturing / Production / FMCG
Required Knowledge, Skills, and Abilities
Receive, send and record all phone calls, emails and SMS sent on behalf of and to the company
Attracts potential farmers by answering product and service questions and suggesting information about other products and services such as Orchard management services
Receive and record any complaints from farmers and other stakeholders and assign the action point to the responsible action owners and reviewers
Provide current and any updates on payments and harvest; provide farmers statements
Communicate any issues urgently to the business analytics manager
Prepare, print and issue farmers statements on a regular and timely basis
Update competitor and price matrix reports
Education + Experience
A certificate in human behaviour, organisation behaviour
Job application closed!
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