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Principal ICT Officer

EXECUTIVE

kisumu

2 weeks ago


Job Description

Your duties will include Monitoring of situations that may occur on servers, applications, network devices and/or SAP instances using monitoring tools. Responding to those situations within a defined timeframe and creating incident tickets using a ticketing tool. Dispatching created incident tickets to other members within the team or other teams to work towards resolution within a specific time frame

Required Knowledge, Skills, and Abilities

  1. Have a working experience of at least five (5) years

Education + Experience