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Corporate Key Account Manager at Airtel



3 weeks ago

Job Description

Airtel Kenya wishes to recruit for the position of Key Account Manager – Corporate within the Enterprise Division. Reporting to the Head of Corporate Sales, the incumbent’s role will include; Sales: Meet and exceed given sales quota within an assigned portfolio of Corporate accounts Business Development: Develop key relationships with current Corporate customer and leads to drive solutions that are innovative and provide value relative to the customer’s respective business needs Portfolio management: Responsible for overall account strategy & management to improve quality of relationships, product penetration, revenue share, supplier status and ranking Advocate: Serve as customer advocate, accountable for escalation and proper customer positioning on all issues pertaining to customer satisfaction Documentation: Ensure that all account plans, organizational charts, account information and related documentation are current and on file record Contract life cycle management: Provide overall management of new, existing portfolio and information relative to the customers including legal, product pricing, commercial management relative to contract agreements, price books, pricing tools, one-off deal specific bids, etc. Reporting: Ensure accuracy and timeliness of reporting in sales pipeline management, all regular and ad hoc sales reports as and when required

Required Knowledge, Skills, and Abilities

Education + Experience