Airtel Kenya wishes to recruit for the position of Key Account Manager – Corporate within the Enterprise Division. Reporting to the Head of Corporate Sales, the incumbent’s role will include;
Sales: Meet and exceed given sales quota within an assigned portfolio of Corporate accounts
Business Development: Develop key relationships with current Corporate customer and leads to drive solutions that are innovative and provide value relative to the customer’s respective business needs
Portfolio management: Responsible for overall account strategy & management to improve quality of relationships, product penetration, revenue share, supplier status and ranking
Advocate: Serve as customer advocate, accountable for escalation and proper customer positioning on all issues pertaining to customer satisfaction
Documentation: Ensure that all account plans, organizational charts, account information and related documentation are current and on file record
Contract life cycle management: Provide overall management of new, existing portfolio and information relative to the customers including legal, product pricing, commercial management relative to contract agreements, price books, pricing tools, one-off deal specific bids, etc.
Reporting: Ensure accuracy and timeliness of reporting in sales pipeline management, all regular and ad hoc sales reports as and when required