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Mandarin Customer Support Agent at Bayview Technologies Inc



1 week ago

Job Description

Business Unit: V.I.P. Operation Environment: High Value Customer Support and Development 24x7 based in Manila, Philippines Job Purpose: Deliver the highest quality of service to Asia BGE High Value Customers Assist with knowledgeable support to all customer requests across all products and all channels Provide immediate and accurate response to all customer contacts on social media, phone, e-mail and live chat Delivering first time resolution to all customer requests up to authority and permission levels Creating and constantly developing unique positive personal relationships with a High Value Customers Maintain customer profiling and communication database history for all High Value Customers

Required Knowledge, Skills, and Abilities

Education + Experience