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Retail Branch Manager

Gathauri Timothy

Nairobi, Kenya

1 week ago

Job Description

Responsibilities Oversee daily operations of retail including inventory, personnel, sales and finances Direct all operations including requesting for merchandise, stocking, display, customer service and sales Provide quality service and maintain good relation with clients Responsible for environmental, and safety compliance and all required licences for the branch Responsible for stock in retail location Increase productivity of the branch by implementing training and eliminate inefficiencies. Ensure customer needs are met Complaints are resolved and service is quick and efficient All products and displays are merchandised effectively to maximize sales and profitability Provide optimal staffing in all areas Driving sales through effective use of the retail space Setting sales goals Ensuring that all staff members are performing their assigned duties Ordering stocking purchases Liaising with customers and using their feedback to adapt selling strategies to their preferences When there are discount rates or special pricing plans, communicating to team Keeping track of what customers prefer Staying focused during highly repetitive tasks Evaluating the possible sales performance of new items Keeping up-to-date on the latest industry trends, as well as the competition’s activities Working alongside other departments (e.g. Sales, Marketing, Operations, and Research) and managers in order to develop and implement the best marketing strategies Ensuring the establishment has adequate inventory, that it is merchandised properly, and that it is clean and well-maintained Managing, and overseeing staff Ensuring that all employees adhere to the company’s health, safety, and security policies and procedures Open and close the store on predetermined days jobs/retail-branch-manager-sai-office-supplies

Required Knowledge, Skills, and Abilities