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Customer Service Representative
EXECUTIVENairobi
Job Description
address our clients' questions with expertise and empathy by e-mail and telephone. These questions may involve policy content, eligibility, hospital admission procedures, the reimbursement of submitted claims.
Required Knowledge, Skills, and Abilities
- active knowledge of English
- Knowledge of an extra language (French, Portuguese) is an asset
- strong in communication
- a strong sense of responsibility
Education + Experience
- bachelor or master degree or equal through experience