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2 months ago

Job Description

The Office Administrator will manage all office administrative duties, ensure the smooth running of the office and provide quality service to all Solar Rays Energy SACCO clients. The jobholder is expected to demonstrate commitment and loyalty and perform all duties in accordance with the organization’s office routines and procedures, keeping in mind the overall business objectives Achieve growth and hit sales targets by successfully managing the sales team • Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence • Own recruiting (Member and Chama), objectives setting, coaching and performance monitoring of team leaders • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs • Present sales, revenue and expenses reports and realistic forecasts to the management team • Identify emerging markets and market shifts while being fully aware of new products and competition status • Understand customer needs and recommend appropriate product to the customer • Prepare sales reports for management As the first point of contact for Solar Rays Energy SACCO clients, one will oversee the front office by answering incoming calls, replying the general correspondence and dealing with enquiries. • Procurement and proper management of office supplies and assets. • Manage and properly account for petty cash issued to facilitate general office activities. • Manage all travel, hotel & airport transfers for Solar Rays Energy SACCO employees (the service will be for all Kenya & visiting Solar Rays Energy SACCO employees). • Responsible for office administration payments within approved expense limits and they are made within reasonable time to ensure business continuity (office courier service, office telephone, office

Required Knowledge, Skills, and Abilities

  1. At least 2-3years proven work experience as an office administrator • Experience handling service providers eg Transport, ticketing, office suppliers, accommodation • Thorough knowledge of customer service, office management and basic bookkeeping procedures • Ability to use Microsoft Office including Word, Excel, Access and PowerPoint • The ability to create a positive, everlasting impression with the most professional, courteous and expedient manner and to continually strive for superior client service • Enjoys dealing with people daily and is tolerant of rude people, polite but assertive • Proactive, punctual and reliable • Good organizational and multitasking abilities • Superior verbal and written communication skills, with an emphasis on tack and diplomacy • Business driven, people focused, with exceptional influencing skills; excellent organizational, multitasking, presentation and time-management skills • Passion for social enterprise, development of people and environmental benefits

Education + Experience