The Customer Service Executive will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while resolving product issues effectively.
Required Knowledge, Skills, and Abilities
Has 1- 2 years’ relevant work experience
Fluent speakers in Pokot, Somali, Turkana, Borana and Maasai are highly encouraged to apply
Possesses excellent interpersonal skills to enable an easy flow with customers at all times
Must possess good communication skills, especially for listening
This is necessary in a bid to ensure a clear retrieval and passage of information to customers
Must be able to multitask and manage time properly and effectively
Must be able to adapt to different situations and individuals
Education + Experience
Has a Degree/Diploma in mass communication,Business Administration; Sales and Marketing; or Customer Service Management
Job application closed!
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