Ensure the bank consistently delivers high quality service to all customers always
Management of the front office services including account opening, cashiering and customer
The job holder must be fully conversant with cashiering services, both front and back office, including cash reconciliation, vault handling and dual custody requirements.
The holder must also be fully familiar with all KYC requirements and capable of making independent decisions at the customer entry
Ensure compliance; minimize exposure to and the impact of operational risks.
Ensure proper loan assessment, appraisal, documentation and
The holder should be able to double up in support activities including deposit mobilization, product sales, field activities and customer acquisition.
Implementation of established policies, procedures and systems in achieving compliance requirements, efficiency, resource utilization and cost control.
Proposing the development of new services/products or the improvement in the existing ones in relation with market and results
Ensure all reporting tools are available at branch level to correctly monitor all branch
A minimum of 3 years’ experience 2 of which must be in a deposit taking environment will be required.
A relevant degree in Business, Accounting, Finance or related
Persons with additional professional qualifications like ACIB, AKIB, CPA or Diploma in Microfinance or Co-operative Management will have an added
How to apply
Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to:
Kindly indicate the position title on the subject line when applying .