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Process Modelers - Equity Bank

EXECUTIVE

Nairobi

1 month ago


Job Description

The Process Modeler will be responsible for the development, documenting and implementing of all Procedure Manuals processes related Group Operations. This person will act as a point of contact between the Group operations procedures manuals and stakeholders.

Required Knowledge, Skills, and Abilities

  1. KEY RESPONSIBILITIES Manage and maintain/update the Group operations procedures manuals and processes after BPI deliver the same to business Receive process flows from the BPI team and convert the same to procedure manual Expertise in Business process management Working with all stakeholders during development and update of procedure manual Creating the training packs and quick reference guides for the procedures Will be responsible for the development and delivery of procedure manuals relating to Digital operations Will ensure that the procedure manuals are aligned to meet the short- and long-term business objectives
  2. Will participate in escalating matters related to development Group operations procedures to relevant stakeholders

Education + Experience