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Job Description

Qualifications A Diploma or degree in a management course (one in Project management is an added advantage) Proven experience as a supervisor or a relevant role Decision-Making Skills Ability to learn a variety of job descriptions Outstanding communication and interpersonal skills Outstanding organizational and leadership skills Good, Strong working knowledge of MS Office Solid organizational skills including attention to detail and multi-tasking skills

Required Knowledge, Skills, and Abilities

1. Responsibilities Job Description Ensure resource availability and allocation Coordinate internal resources and third parties for the flawless execution of projects
2. Setting goals for performance and deadlines in ways that comply with the company’s plans and vision
3. Organizing workflow and ensuring that associates understand their duties or delegated tasks Monitoring associates’ productivity, Prepare and submit performance reports and provide constructive feedback and coaching, orienting, and training associates; developing personal growth opportunities
4. Maintain time-keeping, ensure adherence to legal and company policies and procedures, and undertake disciplinary actions if the need arises
5. Pass on information from upper management to associates and vice versa Completes operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures
6. Provides quality service by enforcing quality and customer service standards
7. Ensure that all projects are delivered on-time, within scope, and within budget Measure project performance using appropriate systems, tools, and techniques Create and maintain comprehensive project documentation

Education + Experience