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Assistant ICT officer

EXECUTIVE

Nairobi Kenya

2 weeks ago


Job Description

Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree Field(s) of Education ICT; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses *Satellite Communications; *ITIL V3 Foundation Level (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential - Hands on experience working in current versions of Microsoft Windows Server, Active Directory, SQL Server. SharePoint, Hyper-V and network monitoring software. - Knowledge of VoIP technology and network systems. Desirable - Hands-on experience with wireless and VoIP systems and knowledge of network monitoring software. - Hands-on experience with current Microsoft technologies (Windows 7, Office 2010/2013, IIS, Lync, etc.). - Microsoft Certified Technology Specialist. - Practical experience working in the deep field. - Experience working with an external managed service provider for ICT infrastructure maintenance and support.

Required Knowledge, Skills, and Abilities

  1. Responsibilities Duties - Participate in the assessment of operational and security infrastructure needs in each UNHCR office in the area of responsibility (AOR)
  2. - Support the implementation of the ICT operations plan and thereafter ensures that all equipment is in good working conditions at all times as to meet the ICT needs of the offices
  3. - Discuss infrastructure needs with the Head of offices in the AOR and provide input for the budget submission
  4. - Monitor and coordinate the work of other ICT staff as directed by the Head of Offices in accordance with the standards set by Headquarters
  5. - Maintain an up-to-date inventory of all infrastructure equipment under AOR
  6. - Provide coaching and training to ICT staff and users

Education + Experience

  1. Education & Professional Work Experience Years of Experience / Degree Level For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree Field(s) of Education ICT; or other relevant field