Tax Dispute Resolution is an internal process that seeks to provide mechanisms for the resolution of tax disputes without recourse to judicial or quasi-judicial option provided in Law. The program is popularly known as Alternative Dispute Resolution (ADR) by virtue of it providing alternatives to traditional adversarial court or tribunal based processes it also encompasses Independent Review of Objections (IRO) to Tax Assessments.
Provide strategic leadership and vision for the ADR program and Independent Review of Objections.
Provide dynamic, open-minded leadership that promotes taxpayer uptake of ADR.
Initiate and implement appropriate policy and procedural frameworks to ensure promotion of and proper governance over ADR and IRO processes.
Serve as primary corporate expert and authority on ADR, IRO and non- adversarial tax dispute resolution processes.
Develop and maintain liaison with external ADR processes and progress.